Hello Google Voice
So after many many tries I finally received my invite for Google Voice.
First impressions: I really like it. I am a firm believer that voicemail is a dead medium. Leave me a voicemail and I get it as text, email, sms, or just shows up in my G1 voice app and I finally start to see how technology helps make life better.
Second thoughts: This is an area of huge growth potential for google. With features like call screening, rules based on contacts, selective call forwarding with schedules, and phone numbers for almost any area code. This is something that the small business, and contractor or going to really have an interest in and google can excel. With some basic additions, and a few voip phones this can be the perfect solution for so many small businesses. When you look at the massive growth of applications like asterisk small business pbx’s are still a major cost and companies are doing what they can to reduce that overhead. Plus with the google voice call widget it shows the potential of where this can really go. Sure it’s great for the home user but nobody can deny where the growth and profit area is for both Google and developers.
Many years ago (a real long time ago) I was around when pagers were great and everyone had one. But what the small business needed was that personal touch. Virtual voice mail systems that advertised making your company sound like the major companies with voice menu’s and extensions, when really it was a computer doing software voicemail and call forwarding. Along with that you had pager services where the pager company would answer with your company name and take messages and then page you. All these services were sold to make small companies look big as image was everything and image was by phone. Now it’s about your website. On the Internet all companies are more equal and now it’s a matter of your graphic designer and not your complicated voice mail. In reality business today is not about your phone system or even your website. Today businesses have moved back to where they were when my grandfather was growing up. It’s about knowing someone and knowing their reputation. This is where the Internet has really changed the landscape. Companies google search employees before hiring them. People search for